Ratings & Reviews

Overall Rating

5(9 reviews)100% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Jillian B. - |Recommended: YesExcellent. No problems at a... — Excellent. No problems at all. The staff is excellent and extremely responsive I don't know what else I can say that is more positive than what I have already expressed.
response from property -Hi Jillian, Thank you so much for your positive experience! We are glad to hear that our staff is responsive in attending to your needs.
Review From Modern Messagesubmitted by Mariana S. - |Recommended: YesThe apartments are really n... — The apartments are really nice and have been newly renovated. The staff is very attentive and they make sure to answer any questions and resolve any issues
response from property -Mariana, our team is truly committed to the comfort and satisfaction of our residents, and we appreciate your recognition of their efforts! Thank you for the great review.
Review From Modern Messagesubmitted by Stephanie T. - |Recommended: YesWe love it here because - ... — We love it here because - Its a gorgeous, quiet location - Lots of dogs - Awesome community updates like painting - Prompt response to maintenance issues by Mel and Pheonix - Can always rely on Matt to communicate clearly and help resolve issues quickly Highly recommend The Social Amherst to anyone seeking a quiet, cozy new home.
response from property -Hello Stephanie, thank you for your positive review! We are glad to hear that you are enjoying the various improvements that are taking place in the community and that our staff has responded to your needs promptly. We are happy to help!
Review From Modern Messagesubmitted by Xiaoding G. - |Recommended: YesIt’s a quiet place and the ... — It’s a quiet place and the maintenance is efficient. Living here over one and half year. Parking is free and convenient, also it is pet friendly.
response from property -Hello, thank you for your positive review! Our team is glad to hear that our maintenance team has been efficient in meeting your needs. If there is anything else we can do please let us know, we are happy to help!
Review From Modern Messagesubmitted by Sukanya K. - |Recommended: YesI like our community and lo... — I like our community and location. I happy to be here. I recommend my Thai friends to live with this community next year. The staff also nice.
response from property -Sukanya, thank you for sharing your positive experience at our community. We would love to tell you about our Resident Referral program! Please contact us at thesocialamherst@trinity-pm.com to learn more.
Review From Modern Messagesubmitted by Aaron K. - |Recommended: YesQuiet neighborhoods surroun... — Quiet neighborhoods surroundings. Apartment is really spacious and clean. Recently being all renovated. Only about 10-15min away from the Umass campus by car. Bus stop for 31 is in front of the complex. Leasing office people are always nice and eager to resolve any issues. Maintenance works are well-pleasing.
response from property -Aaron, thank you for the review. It is great to hear that you enjoy the eagerness of the staff to attend to your needs. We are happy to help!
Review From Modern Messagesubmitted by Aritra K. - |Recommended: YesThe maintenance service is ... — The maintenance service is brilliant and prompt, whenever is requested. The apartment is very affordable for the students, as Sunderland is primarily a student town.
response from property -Aritra, thank you for your review. It is wonderful to know that our team is brilliant and prompt. We will be sure to share your positive experience with them.
Review From Modern Messagesubmitted by Julia A. - |Recommended: YesI love the environment and ... — I love the environment and the way there is some stores nearby to use. It is peaceful for me to stay and the leasing office staff are very nice
response from property -Julia, thank you for sharing your great experience in our community! Our team is always happy to assist you whenever you need us.
Review From Modern Messagesubmitted by Ritin P. - |Recommended: YesEveryone was so helpful whe... — Everyone was so helpful when I was moving in. The process was easy and everyone was so kind It made me excited to live here. They fixed anything that looked like it needed fixing
response from property -Ritin, we are delighted to know your move-in went smoothly and will be sure to pass your compliments along to our team. You may be sure to count on their great service in the future. Thank you for choosing us!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Social Amherst, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Social Amherst, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose